Privacy Policy

Updated: June 2025

Who I Am
My name is Charlotte Driscoll, and I run a freelance marketing business under the name of Small Made Mighty. I am committed to protecting your privacy and handling your personal data responsibly in line with the UK General Data Protection Regulation (UK GDPR).

What This Policy Covers
This policy outlines how I collect, use, and protect any information you provide when you interact with my services, including my website, social media, email correspondence or direct contact.

1. What Information I Collect

I may collect the following information when you contact me or use my services:

  • Your name and contact details (email address, phone number)
  • Business name and address
  • Project details and communication preferences
  • Website, social media, or marketing information relevant to our work
  • Payment details if invoicing is required

I do not collect any sensitive personal data (e.g., health, race, religion).

2. How I Collect Information

I collect data through:

  • Direct contact (email, contact forms, calls, meetings)
  • My website (e.g., form submissions)
  • Social media messages including LinkedIn form submissions
  • Referrals or networking events

3. Why I Collect Your Data

I use your information to:

  • Communicate with you about your enquiry or project
  • Deliver agreed services (e.g. marketing strategy, content creation)
  • Manage invoices and accounting
  • Comply with legal or contractual obligations

4. Lawful Basis for Processing

Under the UK GDPR, the lawful bases I rely on include:

  • Contract – when we are discussing or fulfilling a business arrangement
  • Consent – where applicable (e.g. email newsletters)
  • Legitimate interests – for marketing or networking, in a way that does not override your rights

5. How I Store and Protect Your Data

I take reasonable steps to keep your information secure:

  • Emails are stored on secure, password-protected devices
  • Files are stored on encrypted or cloud-based systems with access controls
  • Data is only retained for as long as necessary (typically up to 7 years for tax and legal purposes)

6. Sharing Your Information

I do not sell or share your personal data with third parties for marketing. I may share it with:

  • Trusted third-party services (e.g. accounting software, CRM, cloud storage)
  • Legal or tax authorities if required by law

7. Your Rights

Under UK data protection law, you have the right to:

  • Access the information I hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data (where appropriate)
  • Withdraw consent at any time (for example, from a newsletter)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Cookies

If my website uses cookies, you will be informed via a banner or pop-up. You can manage cookie preferences through your browser settings.

9. Contact

If you have any questions or concerns about your data, please contact me:

Charlotte Driscoll
Small Made Mighty
Email: Charlotte@smallmademighty.com